Shipping & Returns
Fast and Free
We ship within the United Kingdom free on orders over £50! Feel free to contact us if you want to check delivery times to your location. Upon ordering, you will receive a tracking information so you can track the location of your purchase the whole way until it arrives at your door! Under £50 there is a flat rate fee of £3.2
We also offer an Express option on checkout, the cost of this is based off the weight of the items in your cart and you will be advised of the price on checkout.
How long will my delivery take?
Orders are dispatched same day if ordered before 11am, after 11am they're shipping the following day.
We send tracked 48 if you choose the regular shipping option. Royal Mail aim to deliver these in 2 to 3 working days, after they dispatch the warehouse.
If you choose express, they are sent tracked 24 and Royal Mail aim to deliver these next day, after they dispatch the warehouse.
Buy with Confidence!
The Mucheln Box 30 Day Money Back Guarantee protects all purchases made from our website.
Though we are sure you’ll love our products, we do understand that sometimes you may change your mind and that’s perfectly fine!
If you decide to return your item, we will provide a refund of the original purchase price. As we offer free shipping then of course no shipping costs are required to be refunded. Please also note that a re-stocking fee may apply.
To organise a return, simply contact us by using the form below within 30 days of receiving your item at via our contact page and we will provide details on how to return the item and receive your refund.
It’s important for your item to be un-assembled and in original packaging to be eligible for return under the guarantee.
Any questions please don’t hesitate to contact us !
